Company Profile

Hari Keshri Edible Oils (referred to as “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you access or use harikeshri.com.

By using our website and services, you consent to the practices outlined in this policy.

1. Company Details

Brand: Hari Keshri Edible Oils (Shri Shyam Group)
Address: Village Banari, Champa, Janjgir-Champa, Chhattisgarh – 495668, India
Email: shyamoil@shrishyamgroup.in
Phone: +91 84355 04374

2. Information We Collect

We may collect the following types of information:

a) Personal Information

Provided during account creation, purchase, or enquiry:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address

b) Payment Information

  • Payment mode details (UPI / card / wallet / net banking)
  • Transaction details
    Note: We do not store full card or banking information. Payments are processed securely through third-party gateways.

c) Usage & Technical Data

Automatically collected:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Cookies and tracking data

d) Communication Data

  • Customer support messages
  • Feedback or reviews

3. Use of Collected Information

We use personal data to:

  • Process orders and payments
  • Deliver purchased products
  • Provide order status and updates
  • Respond to queries and customer support
  • Improve website performance and personalization
  • Send marketing/promotional messages (only if opted-in)
  • Prevent fraud or illegal activities
  • Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and store preferences.

You may disable cookies in browser settings; however, some features may not function properly.

5. Sharing of Information

We do not sell or misuse your personal information.

We may share limited details with:

  • Courier & logistics partners (for delivery)
  • Payment gateway providers (for secure processing)
  • Legal authorities (if required by law)

All third-party services are bound by confidentiality and data protection terms.

6. Data Security

We follow industry-standard security measures to:

  • Encrypt sensitive data during transmission
  • Restrict unauthorized data access
  • Maintain secure server storage and backups

However, no digital platform is completely risk-free. Users share information at their own risk.

7. Data Retention

We retain personal information:

  • As long as required to fulfill orders/services
  • For compliance with tax, fraud prevention, and audit purposes

Users can request deletion of their stored data anytime (where legally permissible).

8. Your Rights

As a user, you may:

  • Request access to the personal data we hold
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal limits)
  • Opt-out of marketing communications anytime

To exercise these rights, please contact us through the details provided below.

9. Children’s Privacy

Our website and products are not intended for users under 18 years of age.

We do not knowingly collect personal data from minors.

If found, such data will be deleted promptly.

10. Third-Party Links

Our site may contain links to external websites.

We are not responsible for their content or privacy practices.

11. Policy Changes

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the website indicates acceptance of those changes.

12. Contact Information

For any privacy concerns or requests, contact us:

📍 Village Banari, Champa, Janjgir-Champa, Chhattisgarh – 495668, India

📧 shyamoil@shrishyamgroup.in
📞 +91 84355 04374Hari Keshri – Pure. Safe. Trusted for Every Kitchen. 🌾💛